Remote Connection

coolcool1227
coolcool1227 ✭✭✭
in Feature request

There should be option to remotely connect to the Technical Support from the Bitdefender main interface.

Comments

  • rootkit
    rootkit ✭✭✭
    edited April 2012

    Hello Omer :)


    That is not a bad idea, but in some cases that module can be run, for example in Safe Mode with Networking.


    In some cases, we need to manually reboot the PC in that mode in order to finish or to start the troubleshoot procedure.


    I will consider your request and forward it to the appropriate department.


    Take care.

  • coolcool1227
    coolcool1227 ✭✭✭

    The suggested feature should also be available in Rescue Mode.

  • rootkit
    rootkit ✭✭✭

    Hi :)


    That is a little bit tricky to do because in that mode we can not install 3rd party software.


    We will see.


    Have a great week!

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