Restore Point
Hi Chris,
It is not for the first time when the restore of pc is incomplete. I did a restore this morning and a warning window informed me that the restore is incomplete because some files can not be open. The reason is the antivirus program. I did not try it , but I think that by uninstalling BDTS the restore of pc can be completed. I'm not sure. And another problem is updating the antivirus. In the events appears that update succeeded and update failed: the same date and time. Regarding this problem I already have a ticket: 201205151006976, and I sent all data using the bitdefender support tool. If you want new data give m your email address in order to upload the information(about 2MB).
Thanks
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Hi ONT,
Thank you (multam).0 -
Hi Chris,
I sent an email to support with all data regarding my problems. I uploaded the files using sendspace. I think that the bitdefender support already received the files.
Regards0 -
Hello
Please reinstall the product by following these instructions:
http://forum.bitdefender.com/index.php?sho...mp;#entry143091
Before doing this, you should uninstall Bitdefender 2013 Beta from Control Panel.
Take care.0