Cannot View Camera From Home That Is Setup At The Office.
Comments
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Hello
Have you tried to make these settings in the product?
http://forum.bitdefender.com/index.php?showtopic=33642
Thank you!0 -
I just tried that and still no streaming video from the cameras after a reboot.
Hello
Have you tried to make these settings in the product?
http://forum.bitdefender.com/index.php?showtopic=33642
Thank you!0 -
Hi
First of all, please accept our apologies for the situation created. Please follow the steps below to check if the issue persists.
1. Open BitDefender -> Settings -> Update -> here check the box next to "Prompt me before downloading updates". When an update is performed, you will see a box from which I kindly ask you to choose ONLY Signatures Update (do not perform product updates, otherwise the solution below will be canceled).
2. Restart your computer in Safe Mode:
[How to restart in Safe Mode]
- Restart the computer (Windows Start button - Turn Off - Restart);
- Press the "F8" key several times before Microsoft Windows begins to load; you need to press "F8" until you will be displayed a text menu;
- Select "SAFE MODE" in the text menu and press "Enter".
- Wait while Windows loads in Safe Mode; this process ends with a confirmation message; click "OK" to acknowledge.
3. Go to C:\Program Files\BitDefender\BitDefender 2012, find the file called "bdtl.dll" and rename it to "bdtl.dl_".
4. Restart the computer normally and let me know if the issue persists.
I am looking forward to hearing from you.0