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[escalated] Laptop Mode Pop-up On Power Plugged-in

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coolcool1227
coolcool1227 ✭✭✭
in General

Whenever I plugged-in the Laptop power, a pop-up appear showing that the "Laptop Mode is enabled", while the Laptop is on charging. Kindly see the attachment.

post-31288-1341429141_thumb.jpg

Comments

  • rootkit
    rootkit ✭✭✭
    Options

    Hello :)


    We are aware of this and it was escalated yesterday.


    It will be fixed soon.


    Thank you for your feedback!

  • coolcool1227
    coolcool1227 ✭✭✭
    Options

    I posted in the Beta feedaback but now the same in Final version.

  • rootkit
    rootkit ✭✭✭
    Options

    Hi :)


    Yes, I know all your posts from there, but this doesn't have a 100% rate of reproduction.


    We will work to fix this ASAP!


    Thank you.

  • coolcool1227
    coolcool1227 ✭✭✭
    Options

    Yes you right, I forgot to mention that the said issue occur in random and not every time.

  • rootkit
    rootkit ✭✭✭
    Options

    Hello :)


    This issue should be fixed in the next build, 16.0.17 that is expected to be released soon.


    Take care.

  • coolcool1227
    coolcool1227 ✭✭✭
    Options
    Hello :)


    This issue should be fixed in the next build, 16.0.17 that is expected to be released soon.


    Take care.


    But the above said Build is by-passed to 16.0.18.

  • rootkit
    rootkit ✭✭✭
    Options

    Hi Omer :)


    Please download the standalone Support Tool and check the option Try to reproduce the issue.


    http://forum.bitdefender.com/index.php?showtopic=29927


    Reproduce the issue like you mentioned in the first post and then send me the new support tool via PM.


    Thank you!

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