[resolved] False Event Count Indication On Security Widget

Kindly see the attachment that there is false indication of Event count on the Security Widget which is remain there even after the restart. Kindly also note that there are no Unread events in the Event Module.

post-31288-1341429588_thumb.jpg

Comments

  • rootkit
    rootkit ✭✭✭

    Hi ONT :)


    Thank you for your feedback!


    This is a miscommunication between the widget and the main interface.


    It was escalated yesterday to our developers. We will release an update soon.


    Take care.

  • rootkit
    rootkit ✭✭✭
    edited July 2012

    Hello :)


    We did identify the issue, it is caused by the event from the IM encryption module(when you turn it ON/OFF).


    "The ghost event" will be solved in a future product update.


    Take care.

  • How to get rid of this warning?

  • rootkit
    rootkit ✭✭✭

    Hello :)


    Until the fix is released, you have 2 workarounds:


    1. Close the Security Widget and you won't see that event there.


    2. Make sure IM Encryption is turned on and that event should not appear there.


    Take care.

  • Hello :)


    Until the fix is released, you have 2 workarounds:


    1. Close the Security Widget and you won't see that event there.


    2. Make sure IM Encryption is turned on and that event should not appear there.


    Take care.


    In the "for waht it's worth" department...a "repair or uninstall" ie. repair...fixed the issue for now for me...


    http://forum.bitdefender.com/index.php?sho...mp;#entry153587


    TiminAz

  • rootkit
    rootkit ✭✭✭

    Hi :)


    Thank you very much for your feedback!


    I will let you know when this is resolved via Automatic Updates.


    Have a wonderful day!

  • Any update?

  • rootkit
    rootkit ✭✭✭
    edited September 2012

    Hello Omer :)


    The final fix is scheduled for build 16.21.xxxx.


    I will let you know when it will be released.


    Take care.

  • rootkit
    rootkit ✭✭✭

    Hello :)


    This issue has been fixed in build 16.22.******


    http://forum.bitdefender.com/index.php?showtopic=35498


    Thank you!

This discussion has been closed.