[resolved] Problem With Cfosspeed

superman24101994

Hi,

Bitdefender IS block ping' CfosSpeed.

OS: Windows 8 RP x64

http://www.mediafire.com/imageview.php?qui...f9sj24v0hcye83l

http://www.mediafire.com/imageview.php?qui...sn8zwsbpm5u3lxq

see status in CfosSpeed here

peleus

Hi. There should be a way to white list this software on BD. I can see that this is a traffic shaping app that you have.

superman24101994

Hi. There should be a way to white list this software on BD. I can see that this is a traffic shaping app that you have.

Sorry, I have a mistake with url

This is correct url:

Screenshot 1.png

Screenshot 2.png

Plz help me fix it. Thanks.

superman24101994

Hi,

Problem with IDM may be fixed when downloading with some sever but BIS may have problem with CFosSpeed.

Plz fix it. Thanks.

ntvolli

Same problem with cfos here...

Yours

Olli

rootkit

Hi

Please follow the steps explained in the article below and send me via PM the generated log file:

http://forum.bitdefender.com/index.php?showtopic=29927

If the file is too big to attach it, upload it on

http://www.sendspace.com

or

http://www.mediafire.com

and send me a PM with the download link.

If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

Have a great weekend!

superman24101994

Hi

Please follow the steps explained in the article below and send me via PM the generated log file:

http://forum.bitdefender.com/index.php?showtopic=29927

If the file is too big to attach it, upload it on

http://www.sendspace.com

or

http://www.mediafire.com

and send me a PM with the download link.

If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

Have a great weekend!

I've just send. Plz help me. Thanks!

rootkit

Hello

First of all, please accept our apologies for the situation created. Please follow the steps below to check if the issue persists.

1. Open BitDefender -> Settings -> Update -> here under Update processing rules select "Prompt me before downloading updates".

When an update is performed, you will see a box from which I kindly ask you to choose ONLY Signatures Update (do not perform product updates, otherwise the solution below will be canceled).

2. Restart your computer in Safe Mode:

[How to restart in Safe Mode]

- Restart the computer (Windows Start button - Turn Off - Restart);

- Press the "F8" key several times before Microsoft Windows begins to load; you need to press "F8" until you will be displayed a text menu;

- Select "SAFE MODE" in the text menu and press "Enter".

- Wait while Windows loads in Safe Mode; this process ends with a confirmation message; click "OK" to acknowledge.

3. Go to C:\Program Files\BitDefender\BitDefender 2013, find the file called "bdtl.dll" and rename it to "bdtl.dl_".

4. Restart the computer normally and let me know if the issue persists.

I am looking forward to hearing from you.

Have a great day!

superman24101994

Thanks Christian. I've just done all above step. I may work at now and I'll wait it true work correctly.

rootkit

Hello

Let me know if it's working so I can finish my tests and provide you a solution.

Have a great day!

superman24101994

Hi Christian,

I've completely uninstalled with BD 2013 removal tool.

Now BD not block ping's CfosSpeed

And I set Setting for Firewall:

- Network type: Public

- Steath Mode: On

- Generic: No

It don't made problem with IDM

rootkit

Hello

I know that CfosSpeed will run properly if Bitdefender is not installed. Can you please install it again and apply that workaround? In this way you will have both products working without any issues.

Thank you!

ntvolli

Hi Hoang Pham,

is cfos now working for you? (after the re-install of BitDefender)

Yours

Olli

superman24101994

Hello

I know that CfosSpeed will run properly if Bitdefender is not installed. Can you please install it again and apply that workaround? In this way you will have both products working without any issues.

Thank you!

Hi Hoang Pham,

is cfos now working for you? (after the re-install of BitDefender)

Yours

Olli

Hi,

I configured that setting for BD. Now it work with CfosSpeed and IDM

realkaka2204

Hi,

I configured that setting for BD. Now it work with CfosSpeed and IDM

Thanks you, but I hope this issue is resolved completely.

superman24101994

Hi Christian.

Problem with CfosSpeed has been completely resolved but IDM may not work correctly with BD 2013.

Plz help me solve it:

http://forum.bitdefender.com/index.php?showtopic=36235

Thanks.

rootkit

Hello

I am glad to hear that.

Regarding the issue with IDM, we will continue the conversation in that topic.

I declare this situation resolved.

Have a great weekend!