Services Not Responding, Computer Frozen

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IMHO BD on W7 64 bits is a PITA.


Third time in a week, computer frozen, had to do a hard shut down.


On reboot, I am trying to use to use Bitdefender Support tool, it says:


Gathering information


Executing tools


BUT there is no progress in progress bar!


It creates a folder (Bitdefender Support Tool) on desktop, but never finishes! (it's sitting there since 15 minutes)

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