Services Not Responding, Computer Frozen


IMHO BD on W7 64 bits is a PITA.

Third time in a week, computer frozen, had to do a hard shut down.

On reboot, I am trying to use to use Bitdefender Support tool, it says:

Gathering information

Executing tools

BUT there is no progress in progress bar!

It creates a folder (Bitdefender Support Tool) on desktop, but never finishes! (it's sitting there since 15 minutes)