Bidefender With Orange.fr

dienne

I trialed Bitdefender for 1 month before purchasing and completed the download after my purchase.

I am not sure if it is working correctly as my dashboard is still saying 10 days left to purchase even though I purchased over 1 month ago.

The desktop icon shows 7 events but no explanation of the events. How can I check that it is working as there is nothing to access under settings or events. I am in autopilot at the moment.

Many thanks

Linda

rootkit

Hi Linda

Welcome to the forums.

Please follow the steps explained in the article below and send me via PM the generated log file:

http://forum.bitdefender.com/index.php?showtopic=29927

If the file is too big to attach it, upload it on

http://www.sendspace.com

or

http://www.mediafire.com

and send me a PM with the download link.

If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

Have a nice day.