Bitdefender Trouble

rodrikes
edited August 2012 in General

Hey guys,


I bought BitDefender Total Security 2013 but i have some troubles:


Somehow i can't choose the following options:


SafeBox, Twitter/Facebook security, update and maybe other functions


So i only have these:


AntiVirus, AntiSpam, privacy, TuneUp, and FireWall


My system:


Windows 7


8 gigs of RAM


i5 processor


My security solutions:


BitDefender Total security 2013


Please help me because now i cannot update BitDefender!

Comments

  • Go to mybitdefender.com for the facebook options and etc... and also if you can't update either reinstall bitdefender or go to mybitdefender.com and look down until you see the Bitdefender Total Security 2013 click on ("More Info") then when you see ("Product Update") click start but remember ( It will not update your pc until you restart your pc idk why) Just restart ur pc and you should see bitdefender updating again.

  • rootkit
    rootkit ✭✭✭


    Hi :)


    Welcome to the forums.


    Please follow the steps explained in the article below and send me via PM the generated log file:


    http://forum.bitdefender.com/index.php?showtopic=29927


    If the file is too big to attach it, upload it on


    http://www.sendspace.com


    or


    http://www.mediafire.com


    and send me a PM with the download link.


    If you were already asked to generate the log file, disregard the message above and just post the ticket ID.


    Have a nice day.