[resolved] Can't Install On Second Computer
I bought a three computer license, and am trying to install Bit Defender on my wife's laptop. I get told that the product key is for a different product. It's the key you sent me. It has taken hours to get this far and I'm not happy.
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I have not had a reply to my query. This really isn't good enough.
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While we're about it I have had no activation e-mail for the first computer.... Come on Christian, these are not problems I've had with any other software. I'm really getting fed up.
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Hi quintamos, and welcome
Sorry to hear about your install/activation issue, but be assured Bitdefender support is very good at resolving theses kind of issues.
Christian does work out of Bitdefender in Romania, so there is a considerable time difference, and may not get to your issue first thing in the morning, but hang in there, and it will be resolved
Kind regards,
Columbo0 -
Hi quintamos, and welcome
Sorry to hear about your install/activation issue, but be assured Bitdefender support is very good at resolving theses kind of issues.
Christian does work out of Bitdefender in Romania, so there is a considerable time difference, and may not get to your issue first thing in the morning, but hang in there, and it will be resolved
Kind regards,
Columbo
Cheers Columbo. It's an hour later in Romania than here in Portugal, so if I'm up and working...0 -
Good morning from Minnesota, to you in Portugal..lol, yes, my time difference is a wee bit more than yours. Sometimes I tend to forget that we have members here from all over the world, on this forum. But again, please hang in there friend, and your issue will be resolved
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Hello
In a few minutes I will send you some instructions to follow via PM.
Please provide us your feedback here.
Have a great day!0 -
OK, everything seems finally to be working. Thank you.
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Hi
You are most welcome!
Have a great week!0
