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Windows Updates
I know this is a common topic but I'm still having a problem. When I first upgraded from Total Internet Security 12 to 13, my internet connections were disabled. I was able to repair that through information on the blog. However, subsequently, I received prompts to update several windows media updates, both through BD and Windows. I downloaded these, but the prompts returned. I found a repair tool on this site to repair the problem but after I installed it the update prompts continue to occur. Here's the link I used to repair the windows update: http://support.microsoft.com/kb/971058
Is there anything I can do to fix this? I am using XP.
Also, I tried to send an email to BD support but it seemed not to recognize my activation key and so I had to send it as though I wasn't registered. Any ideas on this, too?
Thank you for any help you can offer.
Frank
Comments
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Hi
Please follow the steps explained in the article below and send me via PM the generated log file:
http://forum.bitdefender.com/index.php?showtopic=29927
If the file is too big to attach it, upload it on
or
and send me a PM with the download link.
If you were already asked to generate the log file, disregard the message above and just post the ticket ID.
Have a nice day.0
