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Does Not Received Any Reply From Bitdefender Team

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superboy123
superboy123
in General

Why bitdefender does not reply my email....i have contact bitdefender from http://www.bitdefender.com/support/contact-us.html .....i wait 48 hour and do not receive any email from bitdefender....maybe i will change antivirus to another product if you does not solve my problem...thanks... :(

Comments

  • coolcool1227
    coolcool1227 ✭✭✭
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    Why are you in a hurry? You must have enough patience to wait for months like us.

  • monnyja
    monnyja
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    Why bitdefender does not reply my email....i have contact bitdefender from http://www.bitdefender.com/support/contact-us.html .....i wait 48 hour and do not receive any email from bitdefender....maybe i will change antivirus to another product if you does not solve my problem...thanks... :(


    I know you feel brother.


    I'm send many log to bitdefender before and now 4 month nothing reply.


    Not surprised why bitdefender still lost market share, If this company still do this way.

  • rootkit
    rootkit ✭✭✭
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    Hello :)


    I am sorry for the delay of our answer and I hope to assist you in a timely fashion from now on. I would like to take advantage of this opportunity to convey our apologies in regards to the situation created.


    Please send me a PM with the email address that you used to register the My Bitdefender account and you current license key so I can check them in the system.


    DO NOT POST THEM ON THE FORUMS!


    Thank you!

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