Issues With Itunes

Hello,


I have Internet Security 2013 installed and am having major issues with Itunes. When I connect the IPOD to the PC, it freezes up the PC and tries to scan the IPOD. In addition, it will not allow me to sync my ipod with my Itunes. In fact, the software just now erased everything off of my IPOD!! Fortunately, I still have everything in my ITUNES but if I cannot get the IPOD to connect, what's the point? Does someone have a fix for this? Thanks.

Comments

  • I think it will still ask you first before BD will delete files. Itunes itself is already a heavy application. Can you please post your PC/laptop specs here? smile2.png

  • Hello :)


    A product update was released. Your build should be 16.24.0.1682(please right click on Bitdefender icon from system tray-near the clock-and choose "About". You should see in the left side the build number).


    In order for the product update to be installed, you need to reboot your machine(you should see in the Events -> "Reboot required" under the Update module).


    Changelog:


    http://forum.bitdefender.com/index.php?sho...st&p=164968


    http://forum.bitdefender.com/index.php?showtopic=35499


    Let me know if the situation is solved.


    Have a nice day.