Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Cannot Renew My License

Options
ajaramillo
edited October 2012 in General

Hello Forum,


Recently, I went into the bitdefender page to try and renew my license in order to take advantage of the 35% discount. However, whenever I try to enter any of the two licenses I own the site says they are invalid. However, this is not possible since I am currently using both of the keys to protect my computer.


Any idea on what could be causing this issue?

Comments

  • rootkit
    rootkit ✭✭✭
    Options

    Hello :)


    Welcome to the forums!


    Please send me a PM with the email address that you used to register the My Bitdefender account and you current license key so I can check them in the system.


    DO NOT POST THEM ON THE FORUMS!


    Thank you!