Error (-2001) & (-1002_

hanap

this is first time i've ran update on mac antivirus. first, i get error (-2001); after i cleared connectivity issues, i get error (-1002) update fails.

what's my problem?

rootkit

Hello

I am sorry for the delay of our answer and I hope to assist you in a timely fashion from now on. I would like to take advantage of this opportunity to convey our apologies in regards to the situation created.

Is everything OK now?

Have you tried to manually perform the update?

Do you use proxy?

Thank you!