D-link Camera Not Accessible

I have two DCS-942L D-Link cameras. One at home, one at my cottage.


I can access the local camera at either site, but cannot access the camera which is remote from the site. That is, I get the home camera at home, but not the cottage one, and vice versa. This is only on my 3 PCs that use Bitdefender and also all use Windows 7. From our local public library, where of course both cameras become remote, I cannot access either camera. On an older PC running Vista but NOT Bitdefender I can access both cameras from either home or cottage site or from our local public library.


Both home and cottage use TwoWire modem/routers on separate Bell Canada DSL lines. To add a little more info, I can access both cameras from either the house or the cottage using the Bell modem's wifi to feed Android 4.0 on a Samsung Galaxy SIII, or iOS 6 on my iPod, or iOS 5 on my iPad 1 - just not my PCs ru8nning Windows7/Bitdefender.


Can anyone suggest what I need to do to access the remote camera on my Windows 7 PCs running Bitdefender? I have spent hours on the phone to D-Link and they keep coming back to it being likely a Bitdefender problem.


My Bitdefender level is 16.20.0.1483. Both Bitdefender and computer are 64 bit.

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