From: Bsod

sturpe

Hi Robert

We apologize for any negative experience you have encountered with our products or our support. Your feedback is appreciated, and will be directed to the appropriate team for review, to enable us to improve our support and services.

We received a positive feedback after the update and the issue was resolved.

http://forum.bitdefender.com/index.php?showtopic=36476 (on the Romanian area)

Thank you for taking the time and please do not hesitate to contact us if you need further details from us.

Take care.