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After three weeks I just quit trying to get any help! I foolishly bought a two year susscription for three machines. I have had to remove the product from two of them so far because they just quit working with Bit Defender software installed. the tech support people ask me stupid questions like am I sure it is installed correctly and did I disable all the features. If I have to disable all the features to make it run, what good does it do to have it installed.
I asked for a refund so I can use the money to buy something that works but have had no response for over a week. in the meantime the days keep clicking off my two year subscription. sems like a lousy way to treat a person after buying their product in good faith.
Poor company, Poor product, poor support. Buy your software some where else!!