hi there forum my name is Stephen im a newbie here anyway few week ago I upgraded to windows 8 and I also bought a new notebook for my mum,so decided to buy a good security suite, do I installed bd13 2 weeks ago and the last few days my apps stopped working, laptop taken a while to start up n browsers kept freezing , firewall and antivirus kept turning off by its self, so searched on line for a fix but struggled and by accident I came across something saying bd could be the cause. so came here to find a bit of help. so I downloaded the uninstall tool and latest version of bd13
and started 12 hours ago trying to sort the problem, but when I eventually managed to uninstall bd13 fully, then I discovered none of my updates were working, also when I used the troubleshooter to repair it couldn't, after that I had had enough and decided the best thing to do would be reinstall windows 8 then bd13.this is what I done uninstalled bd13 once normally then once in mode tried the updater again but still no luck, so I installed windows 8 again , once I done that I updated everything on windows and installed software etc, then disabled I disabled windows defender, firewall an smartscreen I also turned off UAC, installed bit defender total security then I ran updates again made sure I turned the security settings off, I also used all the tune up tools and I seem to have got it working quite well at the moment. I think I am going to need to do the same with my mums new laptop as she told me last night her laptop wasn't running great. Anyway the guys at Bit defender I fell quite let down by the product, after reading reviews that it was 1 of the top security suites on the market at the moment, well so far its not doing great in my opinion, I am also going to need to spend more of my time repairing may mums laptop aswellafter I paid £40 on your website it, will keep yous upto date if there is mre issues over the next week or so.
