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Still Waiting For Help

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kaida46
kaida46
in General

I submitted a log file on this past Sunday for Ticket ID:201211301000527 and haven't received a reply. My husband's computer was infected with the FBI Moneypak virus which Bitdefender did not catch. I can't run a full system scan or download or open attachments. We really need to get this fixed. Does it usually take this long to respond back?

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  • rootkit
    rootkit ✭✭✭
    Options

    Hello :)


    You will receive an answer soon via email regarding that ticket.


    Thank you!

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