Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Windows 8 Security

Options
dbhidden
dbhidden
in Installation

I'm having problems with the installation of Bitdefender Windows 8 Security.


I've just bought a new laptop, with a factory installed copy of Windows 8 (64 bit). I've tried downloading and installing the Windows 8 Security installation software, but during the first stage of the installation (unpacking?) I get an error message saying that files are corrupt and I should try downloading again.


I've used the unistaller to get rid of any corrupt files, and downloaded the software from different locations, but every time I get the same message


Has anyone else had this issue? Anyone find a way to resolve it?

Comments

  • Pushkar112
    Pushkar112 ✭
    Options
    I'm having problems with the installation of Bitdefender Windows 8 Security.


    I've just bought a new laptop, with a factory installed copy of Windows 8 (64 bit). I've tried downloading and installing the Windows 8 Security installation software, but during the first stage of the installation (unpacking?) I get an error message saying that files are corrupt and I should try downloading again.


    I've used the unistaller to get rid of any corrupt files, and downloaded the software from different locations, but every time I get the same message


    Has anyone else had this issue? Anyone find a way to resolve it?


    Usually this problem occurs if you had pause your downloads many times.


    ADVICE:Please Run Installer As Admin As Explorer Will grant permission to write files In Program files Folder

  • dbhidden
    dbhidden
    Options
    Usually this problem occurs if you had pause your downloads many times.


    ADVICE:Please Run Installer As Admin As Explorer Will grant permission to write files In Program files Folder


    Thank-you for the suggestion Pushkar.


    Unfortunately I tried it and it didn't work - I still get the same error message coming up

  • werby3
    werby3
    edited December 2012
    Options

    Hi,


    If any Antivirus is already installed, you MUST remove it first.


    Use the bellow link (for removal tools) and then "CCleaner" or another registry cleaner tool :


    http://forum.bitdefender.com/index.php?showtopic=36510


    Then try again.


    Regards

  • rootkit
    rootkit ✭✭✭
    Options

    Hello :)


    Have you tried to use the offline kit from here?


    http://forum.bitdefender.com/index.php?showtopic=35494


    Take care.

All Time Leaders

Categories

Defenders of the month