Goflex Home And Bitdefender.

Hello, the above tag says it all.


'GoFlex Home' is a network storage device. Quite common. Mine is a measly I terabyte, but it does its job well, as an external Hard drive, and USB Hub available to all the computers on my network.


As a result, I have a mass of directories ( not folders ) and files ( not media ) stored on it, in various user names and personal setup profiles.


... So! Now you know what it is, and what it does.


Norton on my machine was causing problems, so looking around I found and installed a trial version of 'bit-defender' as an alternative.


The Install (though very slow) went well:


... And I know that the program is scanning my media ( sic files! ) before it installs itself.


Upon restarting the machine, my problems started, in a Big way!


... There was a mass of excessive 'B' s on my task bar. It went mental and I counted thirty or forty open windows before the computer crashed ( Windows XP sp3 ). I had a notion it was something to do with my external drive.


Solution:- Disconnect the network cable.


Restart Machine. ( ignore unable to re-connect to mapped drives warnings )


Open 'bit-defender' [ it doesn't crash out this time ] go to:-


.... Antivirus Setting -> Scan mapped network drives - ( set it to off ) - [ OFF ]


Only when I did this was I able to get my computer to run without crashing out and I could configure and update 'bit-defender' itself; and my XP updates!


... That Norton had blocked! ... But that's Another story!


Other less experience users, would I feel, have given up and tried something else less explosive.


I know that every combination of peripheral in the world would be impossible to test, but! ... That recursive algorithm you have in 'bit-defender' is so dangerous. I have a notion that it was looking at every external Directory on that Mapped drive as a separate mapped drive in its own right, and went into it testing the files in it. Till it found another directory. Which it treated as another mapped drive?!


... I don't actually know what was happening!


... But it seems a reasonable explanation that you could perhaps have a look at.


Hope it helps, Jessica:

Comments

  • Georgia
    Georgia ✭✭✭

    Hi Jessica5,


    Thank you for your feedback!


    Please let me know if you still need further assistance. :)