Bitdefender Free Does Not Work/breaks Google Chrome

Justin23

Hello, I recently switched (about 10 min ago) to Bitdefender free from a previous antivirus solution and upon installation/reboot my default browser, Google chrome doesnt work. I tested to see if it was Bitdefender free causin the issue and upon testing it is (Chrome works after a uninstall of Bitdefender) is this a known issue? because I cannot use Bitdefender if this problem persists, Both FF and IE work with the installation. But Chrome is the lightest browser on my system and the most secure plus I enjoy the simplicity/interface

I am posting a picture of the problem

In the picture you can see chrome loads a "Blue page" and no matter what I press or what URL I enter it will never leave that page, I have uninstalled/reinstalled Chrome about 2 time as well as Bitdefender and nothing has solved the issue, I hope that this is a small issue as I have really enjoyed the product for the little time I have used it.

Thanks

Justin23

Hello,

Has there been any word on this issue at all from the developers? Would really like to use this product again but I cannot stand using IE/FF as my web browsers (I know, but they do bother me that much!)

Cheers.

azavoianu

Hello,

Can you tell us more details about your system configuration? What operating system are you using? what was your previous security product?

We haven't encountered this problem until now.

Thanks,

Alex

Justin23

Hello,

My system information is Windows 7 Home Premium, Service Pack 1

64 bit

2gb of RAM

Intel Celeron CPU B800 1.50Ghz

My previous Security setup and current until the issue is resolved is

Avast Free Antiviurs

Comodo Firewall 6

Malwarebytes anti-malware On-Demans

Hitman Pro On-Demand

The extentions I have loaded in Google Chrome are

Avast Webrep (gone of course after uninstall)

WOT

Ad-block Plus

DoNotTrackMe

Forecast Fox

I hope this helps

Thanks.

azavoianu

Hello,

My system information is Windows 7 Home Premium, Service Pack 1

64 bit

2gb of RAM

Intel Celeron CPU B800 1.50Ghz

My previous Security setup and current until the issue is resolved is

Avast Free Antiviurs

Comodo Firewall 6

Malwarebytes anti-malware On-Demans

Hitman Pro On-Demand

The extentions I have loaded in Google Chrome are

Avast Webrep (gone of course after uninstall)

WOT

Ad-block Plus

DoNotTrackMe

Forecast Fox

I hope this helps

Thanks.

There seems to be a problem of compatibility between AVFree and Comodo Firewall on x64 systems. We will investigate further and keep you posted.

Thanks,

Alex

Justin23

Thank you, I hope this compatibility issue gets resolved soon, thank you