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Activation Problem

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ymc8
edited January 2013 in Installation

Hi,


I am from India and bought TS 2012[3 User Pack] december 2012.


To Upgrade my TS 2012 to 2013, I uninstall TS 2012 thru BTS uninstall Tool and then, I installed TS 2013 from web.


After Installing, It shows error "Your Bitdefender License is Invalid".


I cannot activate TS 2013 with the same key.


Now, I am using my system without any protection.


plz provide me best solution or provide me a new key.

Comments

  • werby3
    edited January 2013
    Options

    Hello,


    First of all : NEVER SEND HERE (in public) YOUR LICENSE KEY!!!


    Now, you MUST contact to BitDefender support by chat or phone for a solution.


    Don't forget to say them about the License Key you upload here.


    Regards.

  • Georgia
    Options

    Hello yagnesh,


    I notice that my colleagues already assisted you in regards to this matter, via ticket ID 201301061009008.


    I will close this topic, but if you have any other questions regarding Bitdefender or the security of your PC please feel free to contact us at anytime.


    Have a great day!

This discussion has been closed.