Premium Services Pc Care Plan

Superich5100
Superich5100
in General

I signed up for the PC Care plan and I really appreciate the help of premium services. They are extremely helpful but, I have scheduled just one phone call for a Malware intervention and it uses up all three of my three instances? Can someone please explain why and if a Malware scan and removal perhaps counts as two or a whole three interventions? Even better can someone please direct me to a .pdf or link where the PC Care plan is fully explained features and all.


Sincerely,


Rich

Comments

  • rootkit
    rootkit ✭✭✭

    Hi Rich :)


    I notified my colleagues from Premium Services about your request and you will be contacted ASAP.


    Thank you!

  • columbo
    columbo ✭
    edited February 2013

    For those who may be wondering, the paid for Premium services that Bitdefender offers, are found here: http://www.bitdefender.com/premium-services/


    These can be very helpful and worthwhile in getting more of a custom, remote desktop type of support and service :)

  • Georgia
    Georgia ✭✭✭

    Hello RichieW,


    If you need further assistance please don't hesitate to get back to us.


    I declare this topic closed now.


    Have a great day! :)

This discussion has been closed.

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