Software Being Blocked, Even If Whitelisted

svenove

I've installed the mapsoftware OziExplorer (3.95.5q) and Bitdefender Total Security 2013.

It seems the firewall is blocking OziExplorer from downloadind maps from the different mapservices (Internet Maps, like Open Street Maps, etc).

I've tried adding the OziExp.exe as a trusted application, but it didn't help.

The maps are downloaded using the HTTP-protocol on port 80 to connect to the mapservers, so it shouldn't be any issue with blocked ports either.

If I disable the entire firewall, OziExplorer works fine.

Running Windows 8 Pro (64-bit).

Any suggestions?

werby3

Hi,

Perhaps this post can help you.

Regards

Georgia

Hi Sven-Ove and welcome to the Bitdefender forum!

Please post back if the issue still persists.

Thank you!

svenove

Perhaps this post can help you.

I've already tried that - no change.

Georgia

Please follow the steps explained in the article below and send me via PM the generated log file:

http://forum.bitdefender.com/index.php?showtopic=29927

If the file is too big to attach it, upload it on

http://www.sendspace.com

or

http://www.mediafire.com

and send me a PM with the download link.

If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

Thank you