Bitdefender Blocking Origin From The Internet
Hello all,
I had a search on the forum but couldn't find an answer to my problem.
I'm using BitDefender total security 2013 running on windows 7.
The problem I'm having is that when I try to run Origins client software I get a message saying "you must be online when logging in for the first time"
There's no network problems on my laptop, I can surf the web and even login on Origins website + every other program has no problems opening an Internet connection.
I've entered a rule on bit defenders firewall and anti virus for all of origins exe. Files but i still can't login.
I also tried running the autoruns program to disable parental controls under the services tab but parental controls didn't appear as its disabled already.
Origin/EA support are a waste of space, I've spent a total of 4hrs with them most of which either waiting for an advisor or on hold so I was hoping someone on here might have some ideas
Any help would be greatly received
Thanks
Comments
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Hi Genetix604,
Welcome to the Bitdefender forum.
Please follow the steps explained in the article below and send me via PM the generated log file:
http://forum.bitdefender.com/index.php?showtopic=29927
If the file is too big to attach it, upload it on
or
and send me a PM with the download link.
If you were already asked to generate the log file, disregard the message above and just post the ticket ID.
Have a nice day!0