Purchased, Or Did I ?
Downloaded trial of Total Security 2008, installed,updated and working fine.
Decided to press the BUY button, went up to BitDefender site and it displayed Bitdefender Pro. I thought (wrongly) that this was an internal name.
I received my key an inserted it into the appropriate box, I was informed that it was a key for the wrong product. Tried ti contact BitDefender support and
have received no reply. Looks like I wasted £30..... " />
Comments
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Dear XpatTech,
BitDefender Professional Plus is the discontinued product. If you have such license key that only works for BitDefender Internet Security 2008. This is only a user forum. The best thing is contacting live chat. Which you will find here.Select customer care.
Best regards
Niels0 -
Thanks Neils, will try it now..
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Tried the Live chat and no joy, got there phone number and called them. Nice guy answered, said he would pass it on to customer services and I should receive an email within the hour. Still nothing . I think someone is taking the micky here, take your money and give you a key for a different piece of software that does not exist anymore. BitDefender need to get there act together. I have found the phone number for UK country manager, have a guess who I am ringing in the morning.
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