Purchased, Or Did I ?

Downloaded trial of Total Security 2008, installed,updated and working fine.


Decided to press the BUY button, went up to BitDefender site and it displayed Bitdefender Pro. I thought (wrongly) that this was an internal name.


I received my key an inserted it into the appropriate box, I was informed that it was a key for the wrong product. Tried ti contact BitDefender support and


have received no reply. Looks like I wasted £30..... <img class=" />

Comments

  • Dear XpatTech,


    BitDefender Professional Plus is the discontinued product. If you have such license key that only works for BitDefender Internet Security 2008. This is only a user forum. The best thing is contacting live chat. Which you will find here.Select customer care.


    Best regards


    Niels

  • Thanks Neils, will try it now..

  • Tried the Live chat and no joy, got there phone number and called them. Nice guy answered, said he would pass it on to customer services and I should receive an email within the hour. Still nothing . I think someone is taking the micky here, take your money and give you a key for a different piece of software that does not exist anymore. BitDefender need to get there act together. I have found the phone number for UK country manager, have a guess who I am ringing in the morning. <_<