Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

New Product Key Invalid

Options
totzki
totzki
edited April 2013 in Installation

:mellow: Hello,


i have a problem, when i try to activate the new bitdefender av 2013 product key which i bought at computer shop it always goes to INVALID KEY, please help i can,t fix this problem...please response ASAP i need your expertise answer


thank you....

Comments

  • Georgia
    Georgia ✭✭✭
    Options

    Hi totzki, your Bitdefender license key is valid.


    Please please post here a support tool log to see what is wrong:


    http://forum.bitdefender.com/index.php?showtopic=29927


    If the file is too big to attach, upload it on


    http://www.sendspace.com or http://www.mediafire.com


    and just post the download link.


    Also, please send me a PM with the error message you get when you try to register the key in the product. Don't post it on forum. If you do, then make sure to erase your Bitdefender key from the picture.


    If you were already asked to generate this information, disregard the above message and just post the ticket ID.


    Thank you.

All Time Leaders

Categories

Defenders of the month