Won't Update Bitdefender Plus V10

baggies6666
baggies6666
in General talk

Hi


I have vista now and my copy of bitdefender kept coming up with an error message saying it had stopped working so I decided to uninstall it and try the free avg but then decided to install my paid for bitdefender back on the computer, now I find it won't update and just hangs before getting an error message.


I have have had a quick search and down loaded the reg cleaner which I used and also used cc cleaner, rebooted installed again still no luck, I have also been into windows firewall and made sure bitware is allowed through and also actually tried the update with windows firewall down for a bit. I have no other virus software running and just windows firewall at the mo.


This all started with my bitware has stopped message in vista now I have made it worse is there anything else I can try?


Thanks

Comments

  • pcbugfixer
    pcbugfixer ✭✭✭

    G’Day “baggies”


    Yup, you can.


    1. I would not have recommended the Anti-Virus Plus v10 to protect my Vista or XP systems.


    2. If you can, upgrade to BDIS or BDTS 2008


    3. Download the BD Uninstall tool – from either one of these locations


    http://www.bitdefender.com/uninstall


    http://kb.bitdefender.com/KB333


    4a. - Uninstall the current BitDefender Plus v10 and re-boot


    4b. - After the re-boot, run the BD Tool to clean it up – and re-boot


    5. Install the BDIS or BDTS 2008 – and that should fix the issues and problems.


    Just remember to read the installation instructions carefully before you do install the BD.


    pcbugfixer. :ph34r:

  • baggies6666
    baggies6666

    Thanks I shall have a try and report back, I had no problems on my xp system and brought a 2 year licence so hoped that it would be fine till the 2 years finish.


    G’Day “baggies”


    Yup, you can.


    1. I would not have recommended the Anti-Virus Plus v10 to protect my Vista or XP systems.


    2. If you can, upgrade to BDIS or BDTS 2008


    3. Download the BD Uninstall tool – from either one of these locations


    http://www.bitdefender.com/uninstall


    http://kb.bitdefender.com/KB333


    4a. - Uninstall the current BitDefender Plus v10 and re-boot


    4b. - After the re-boot, run the BD Tool to clean it up – and re-boot


    5. Install the BDIS or BDTS 2008 – and that should fix the issues and problems.


    Just remember to read the installation instructions carefully before you do install the BD.


    pcbugfixer. :ph34r:

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