Bitdefender Is Not Installing

I just bought and downloaded the multi-pack for 5 computers. When I attempt to install, this is what I get:


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I click the the greem button to continue installation, and I get this:


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This shows for about two seconds, then NOTHING. No messages, pop-ups errors...nothing!


Please help. This is a brand new computer with nothing on it other than the Microsoft defender, and Microsoft Security Essentials which ccame pre-installed on the PC.


Thanks for any suggestions; but I really prefer a QUICK FIX ;)

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