Hello everyone,
I think It's been around 2~3 weeks since it started deleting every email it considers as spam.
The problem is: we use the Windows Live Mail client on Windows 7 64bits and it wasn't filtering anything at all on my wife's pc before that date as she was receiving lots of e-mails from her discussion groups she participates in, spams and etc. The antispam option was disabled on her e-mail provider more or less in the same period stated above. Also I usually don't receive spam but started receiving after I installed bitdefender 2013 early this year but that's another problem.
So I checked today with her e-mail provider and asked them to reset her account, they did it and the e-mail is still being deleted anyway, even her brothers e-mails, and we can't configure anything at all in antispam module because it is not made for Windows Live Mail client as you guys says. I turned the antispam off on her pc, clicked the option to leave messages on their mail server even if they were deleted and they stopped disappearing on her webmail.
Should I uninstall the antispam and leave the rest 'on'? Can it be done or will I have to uninstall it completely and reinstall choosing what modules I want?
Thanks for your attention and patience and forgive my english because it is not my main language.