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"running Virus Scan"

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RCofCupertino
RCofCupertino
in General talk

When starting Microsoft WORD or EXCEL, I get "Running virus scan" in the status bar. It takes minutes (as long as 5) to actually open the document. How can I correct this?

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  • Niels
    Niels ✭
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    Dear Reg,


    Perform a repair installion by using your office cd-rom. What was your previous antivirus? I recommend that you check this topic and perform the steps. Does this always happen? If that still fails try first a repair installation of BitDefender first right click on the BitDefender icon near the system clock press on exit. Now put in your installation cd-rom or double click on the installer package and perform a repair installation. If that still fails I recommend that you exit BitDefender and remove BitDefender by using this tool.


    Best regards


    Niels

  • RCofCupertino
    RCofCupertino
    Options
    Dear Reg,


    Perform a repair installion by using your office cd-rom. What was your previous antivirus? I recommend that you check this topic and perform the steps. Does this always happen? If that still fails try first a repair installation of BitDefender first right click on the BitDefender icon near the system clock press on exit. Now put in your installation cd-rom or double click on the installer package and perform a repair installation. If that still fails I recommend that you exit BitDefender and remove BitDefender by using this tool.


    Best regards


    Niels


    Thanks Niels


    Downloaded all removal software (Norton, McAfee and Kapersky). It seems that Norton was the only one that removed anything. Anyway that fixed the problem.


    Funny thing is that this problem did not present itself until I upgraded Microsoft Office to Office 2007.


    Thanks again..


    Reg

  • Niels
    Niels ✭
    Options

    Dear Reg,


    Sorry that I wasn't that clear. I only wanted that you download the specific uninstall tool for your previous antivirus tool not that you needed to donwnload all of these tools. Sorry for the confusion. Maybe a imcomptability issue with office 2007? But that I can't say for sure.


    Good to hear that your problem is solved. You are welcome.


    Best regards


    Niels

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