You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Can't Find Harddrive In Rescue Cd
Hello!
I run Windows 7 Home Premium 64 bit on an ASUS A75VM laptop. Whenever I boot up, the 'Starting Windows' screen flashes, then it proceeds into a black screen with a filling grey bar. This eventually leads into some command prompts, and into the ASUS recovery wizard. Sometimes though, it goes into a big fat red ERROR, with the window titled asrecoveryhd. When I go into my BIOS, I find that my HDD is not on my boot list, which worries me. The only two things is the 'Windows Boot Manager' and my CDROM. https://dl.dropboxusercontent.com/u/10694520/Errors.7z Here is the download link to all my screenshots, just for reference. From my research, I'm pretty positive that this is some sort of virus, unless I really screwed up my registry. Also, I'm pretty sure that all my hardware is fine as I have never dropped my laptop before.
I found the BitDefender Rescue CD system and successfully booted with it. The problem is that I cannot see my harddrive directory (1 TB) in the file manager window, nor my desktop. I believe that this is a virus messing up my computer, but I don't want to do a first partition recovery as I don't want to install all my programs again. Hopefully I can take out the virus with this system without affecting any of my other files.
Thanks,
Brian
