Cannot Print From Safepay

Psyxize

I have just upgraded from Bitdefender total security 2013 to 'The new bitdefender', whilst using Safepay in the 2013 version I was always able to print using Safepays print button. After upgrading the print button does not seem to work, once pressed nothing at all happens and any webpages own print button does not seem to work either.

I heavily rely on Safepay for all of my internet banking and I print statements and things very often so i really need to get it sorted as soon as possible.

Any help anyone can offer on this will be greatly appreciated.

Thanks in advance.

Tom

camarie

I have just upgraded from Bitdefender total security 2013 to 'The new bitdefender', whilst using Safepay in the 2013 version I was always able to print using Safepays print button. After upgrading the print button does not seem to work, once pressed nothing at all happens and any webpages own print button does not seem to work either.

I heavily rely on Safepay for all of my internet banking and I print statements and things very often so i really need to get it sorted as soon as possible.

Any help anyone can offer on this will be greatly appreciated.

Thanks in advance.

Tom

The print implementation did not change significantly since 2013 version. We'll recheck anyways, but the printing worked last time I checked.

There are a number of things to consider:

- Safepay does not print to virtual printers. This is a security measure (to avoid interception of data using fraudulent virtual printers), but frankly it was more dictated the fact that virtual printers usually displays modal dialogs (commercials, nag screens etc.) which executes in default desktop and blocks Safepay.

- Safepay is using only the default printer.

So that would be the thing that I would like to hear back from you: do you have a default physical printer set as default?

Regards,

Cristian