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Problem With Firewall In Bit Ts

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what is this problem ? And how can I fix it ?

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Comments

  • Georgia
    Georgia ✭✭✭
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    Hello minh tri,


    Welcome to the Bitdefender forums.


    It looks like the Bitdefender firewall driver was not installed properly on your Windows 8 system. Please attempt the following steps:


    1) Uninstall all other incompatible security solutions (I will PM you the name of those I saw in the screen shots).


    2) Update your network adapter driver.


    3) Remove the faulty Bitdefender installation. You can use this removal tool:


    http://www.bitdefender.com/files/Knowledge...installTool.exe


    Right click on it, choose Run as Administrator and reboot the machine when prompted.


    4) Reinstall Bitdefender Total Security with the latest kit available here:


    http://forum.bitdefender.com/index.php?showtopic=46845


    Choose according to your Windows architecture.


    Please let me know if everything went smoothly.