Difficulty Reinstalling Bitdefender Total Security
Every time I try reinstalling it it gives me this message : "The exception unknown software exception (0xc0000417) occurred in the application at location 0xf3640750"
When I was installed Bitdefender total security 2013, the above message was prompt and did not installed anymore. I had tried to uninstall with Bitdefender uninstall tool and reinstalled again but problem is remain the same. I have also tried using appremover but it finds nothing.
Any help would be greatly appreciated
Comments
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Hello, it might be worth trying to download a fresh copy of the offline installer for the older 2013 version or The New Bitdefender.
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I have tried that option as well but it still gives me the same error
I have no idea what to do0 -
In that case you may need to restart your PC in windows safe mode and run both the removal tools I linked to in this post (#7):
http://forum.bitdefender.com/index.php?sho...st&p=192310
then restart the PC and try again.
when you get to step 4, use the installer you downloaded earlier.0
