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Bts Not Seeing Home Wireless Network?

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rest
rest
in General

hello. A week ago I renewed/upgraded to the new BTS (currently 17.16.0.729) and installed on two computers -- one runs Windows 7 Starter and the other runs Windows 8. Everything has been working perfectly through last evening's nightly shutdown.


This morning upon starting up these machines, neither is "seeing" my in-home wireless network and, accordingly, I have no internet connection on those computers?! The machines do see my next-door neighbor's network -- but not mine?? All other devices in the home that are not using BD are seeing the network and connected normally...


Can you help me, please?

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  • Nesivos
    Nesivos ✭
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    hello. A week ago I renewed/upgraded to the new BTS (currently 17.16.0.729) and installed on two computers -- one runs Windows 7 Starter and the other runs Windows 8. Everything has been working perfectly through last evening's nightly shutdown.


    This morning upon starting up these machines, neither is "seeing" my in-home wireless network and, accordingly, I have no internet connection on those computers?! The machines do see my next-door neighbor's network -- but not mine?? All other devices in the home that are not using BD are seeing the network and connected normally...


    Can you help me, please?


    See if this helps


    Shut down your computers. Turn off your router. Wait 15 seconds or whatever the router's manual suggests. Then turn your router back on. When until all lights if any show the router is fully booted. Restart the computers.


    I don't know which router you are using but with some routers depending on your ISP you can go to a website, login and see your network configuration, including if you have your wireless connection.


    As a general rule it is recommended for best network performance routers be shut down and restarted once a month.

  • dwaynnyt
    dwaynnyt
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    By the way, have you made changes to those PCs yet? You can probably run a simple system restore and see how it goes for you. smile2.png

  • rest
    rest
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    See if this helps


    Shut down your computers. Turn off your router. Wait 15 seconds or whatever the router's manual suggests. Then turn your router back on. When until all lights if any show the router is fully booted. Restart the computers...As a general rule it is recommended for best network performance routers be shut down and restarted once a month.


    Special thanks, Nesivos! ...It worked!!! Regards!!! :)


    By the way, have you made changes to those PCs yet? You can probably run a simple system restore and see how it goes for you. smile2.png


    Thanks, dwaynnyt! Fortunately, it didn't come down to having to do this... <img class=" /> Thanks again and high regards!

  • Georgia
    Georgia ✭✭✭
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    Thank you for your feedback.


    I am glad to hear this. Since the issue is now resolved, I declare this topic closed.

This discussion has been closed.

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