Most Network Connections Work, But One Is Blocked. How Access A Program On A Server When Others Are

I have the new Total Security software and it installed without a problem. I can run all my programs and the firewall appears to be working correctly. I need to run two different programs from the company's server.


I have set up Firewall Adapter rules stating the network IP address is trusted. One program runs fine, the other one calls Java to start up and it appears to start running, but never completes.


I turn off the Firewall and still get the same result.


I uninstall BD Total Security and the program runs fine.


I reinstall BD and the program does not come up. I tried to set up an application rule, but BD doesn't find the network server location to set up a rule. According to BD log, the firewall is installed and there are no errors or anything blocked when I try to run the program. Any ideas of how to get the server program to run?