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Update Errors 1002, 2009

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I have received update failure errors 1002 and 2009 intermittently since installing Bitedefender on all my computers last year. Through support, I have uninstalled, reinstalled, upgraded and the problem goes away for a while but then reoccurs after an update requires a reboot.


In my firewall, it shows errors during updates:


2013/09/30 08:51:48.892 [bDFWCORE] Open process 4294967295 - c:\windows\system32\msiexec.exe failed. Error: 57.


2013/09/30 08:51:49.329 [bDFWCORE] Open process 4294967295 - c:\windows\syswow64\msiexec.exe failed. Error: 57.


2013/09/30 08:52:06.648 [bDFWCORE] Open process 4294967295 - c:\windows\syswow64\msiexec.exe failed. Error: 57.


Another forum earlier this year indicated it was due to a busy update server.


I have asked for resolution on this a number of times but nothing seems to work. Has anyone had this issue and if so, what resolved it.


Thanks Dan1W