Bd 2014 Av (paid) Slow Or No Response When Clicking On Interface/widget

I'm having problems the interface and widget.


When I click on the interface (loaded from the quickstart bar) it takes almost a minute for it to respond.


If I click on the widget or the system tray icon; either nothing happens or the right click menu comes up about two minutes after...which then won't respond.


I've just changed from Norton after reading positive reviews for BD but I'm beginning to regret it. This interface/widget issue is ridiculous, and it makes BD look incredibly amateurish after switching from one of your competitors, whose product ran flawlessly.


If I pay for software, I expect a fully operational, professional product. I feel like I've paid for a beta version of a student project.


A prompt resolution would be appreciated. If not I'm happy to switch back and spread the word far and wide.


Cheers.