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Profile Missing After Safepay Bsod

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ultimorox
ultimorox
in Safepay

I just had a BSOD with my internet security 2013. I had applied the Hotfix posted in this forum a couple weeks again & no problem till now.


After the memory dump my log in profile will not let me log in. It states system32\config\systemprofile\desktop is unavailable.


I am able to log in to SAFEMODE but I can not get any functions of windows to work. I cannot create another profile. The option is there but will not respond.


I am able to log into the admin profile, which shows an error cannot find default profile.

Comments

  • camarie
    camarie Principal Software Developer BD Staff
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    I just had a BSOD with my internet security 2013. I had applied the Hotfix posted in this forum a couple weeks again & no problem till now.


    After the memory dump my log in profile will not let me log in. It states system32\config\systemprofile\desktop is unavailable.


    I am able to log in to SAFEMODE but I can not get any functions of windows to work. I cannot create another profile. The option is there but will not respond.


    I am able to log into the admin profile, which shows an error cannot find default profile.


    I see you posted already in http://forum.bitdefender.com/index.php?sho...rt=#entry204977


    (Please don't cross post since it makes hard for everyone to follow up).


    Cristian

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