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Total Securty 17.23.0.996 - On-access Disabled

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rexian
rexian
in Antivirus

I recently purchased this version for x64 Win8.1 Desktop and having issues in keeping on-access scan on.


Action Center does not show BitDefender under Virus Protection. It asks me to turn on Windows Defender. It sees BitDefender under Network Firewall and it's turned on.


BitDefender console shows up red ("There are critical issues to fix"). When I click start in the next screen, it tries to start "On-access scanning" but fails.


Is there a compatibility issue with Windows 8.1? Not sure if I can return it now, so looking for a solution.


Thanks for any comment / suggestion.

Comments

  • robertpiche1955
    robertpiche1955
    Options
    I recently purchased this version for x64 Win8.1 Desktop and having issues in keeping on-access scan on.


    Action Center does not show BitDefender under Virus Protection. It asks me to turn on Windows Defender. It sees BitDefender under Network Firewall and it's turned on.


    BitDefender console shows up red ("There are critical issues to fix"). When I click start in the next screen, it tries to start "On-access scanning" but fails.


    Is there a compatibility issue with Windows 8.1? Not sure if I can return it now, so looking for a solution.


    Thanks for any comment / suggestion.


    reinstall bitdefender and turn off Windows firewall

  • robertpiche1955
    robertpiche1955
    Options
    I recently purchased this version for x64 Win8.1 Desktop and having issues in keeping on-access scan on.


    Action Center does not show BitDefender under Virus Protection. It asks me to turn on Windows Defender. It sees BitDefender under Network Firewall and it's turned on.


    BitDefender console shows up red ("There are critical issues to fix"). When I click start in the next screen, it tries to start "On-access scanning" but fails.


    Is there a compatibility issue with Windows 8.1? Not sure if I can return it now, so looking for a solution.


    Thanks for any comment / suggestion.


    my Windows 8.1 works perfectly with this antivirus ... i would never change for another antivirus even for Kaspersky...

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