Internet Security Sets Wrong Windows 7 Password

taneli

I had a really weird first time experience with Bitdefender Internet Security last night.

I made a clean Windows 7 Ultimate x64 install. Then I installed Bitdefender Internet Security because I got a free trial of 30 days so it seemed like a good deal. Everything went fine. Then Bitdefender said I should install few more Windows updates to make sure I am secured. Ok, no problem.

After those updates Bitdefender said I still have one more threat to solve and that would be the password for my Windows account. As I said in the beginning, this was a clean install so I had only one account which was not yet password protected. Well, it was easy to set a new password through Bitdefender.

But the real problems started when I rebooted my computer to finish updates. I tried to log in but Windows kept tolding me I had a wrong password. WTF? I just set a new password like 45 seconds ago. There is no chance I would forget my password so quickly. I even used almost same password than in my previous Windows install (little bit stupid, but yeah) and I have never forgotten any password.

Of course there is a really small chance of a typing error but that is a really really small one because the same password had to be typed twice.

I am quite sure there is an issue with Bitdefender. I even found one old thread from the same issue.

I am so glad I solved the problem with Offline Windows Password & Registry Editor and got a chance to log in again. That tool saved me from a disaster!

I uploaded two pictures about my Bitdefender and Windows version.

Captain Obvious

I had a really weird first time experience with Bitdefender Internet Security last night.

I made a clean Windows 7 Ultimate x64 install......

I'm assuming this could very well be a conflict with how Bitdefender accesses the Windows password manager, as well as how things like special characters (E.G "%", "@, $", "&") are translated. My advice would be to never use Bitdefender to set the password for anything. If the Vulnerability Scan is complaining that your Windows password is too weak, then manually go into the Windows Control Panel, and manually set your password using the Windows Credential Manager.

Captain Obvious

Additionally, just to make sure, if you want to set a password, I would suggest to copy paste from notepad. Not manually.

Actually, I would NOT recommend that. See, if you copy/paste from notepad, then there isn't a guarantee that you will actually remember the password. Remember, you can't access Notepad if you haven't logged into your account. Using notepad is acceptable for things like internet accounts, but even then I wouldn't recommend that. Instead RoboForm is a better option because the passwords are encrypted.