Repair Tool Needed

drakhil
drakhil
in Update

hello ,


I have been noticing for few days that the on access scanner seems to turn off on its own , Bitdefender generated an automated bug report and uploaded .However I will like to suggest that there must be an exclusive repair tool to repair already installed product .


regards


Dr Akhil :rolleyes:

Comments

  • Rohugh
    Rohugh ✭✭

    Repair -


    Control Panel>Programs and Features>Bitdefender - choose Repair.

  • drakhil
    drakhil
    Repair -


    Control Panel>Programs and Features>Bitdefender - choose Repair.


    hello ,


    The above option does not work and also the version shown in the control panel is 17.16 though it has upgraded to 17.25 in about antivirus


    regards


    Dr Akhil

  • drakhil
    drakhil
    Just want to ask here, when you hit on "Repair", what happens next? Do you get an error message at all? smile2.png


    there is only one option "uninstall" in control panel , I am using windows 7 64 bit

  • Dudescu Dude
    Dudescu Dude Senior QA Engineer ✭✭✭
    there is only one option "uninstall" in control panel , I am using windows 7 64 bit


    if you click uninstall, the bitdefender uninstaller should apear and you have the repair option.

  • drakhil
    drakhil
    if you click uninstall, the bitdefender uninstaller should apear and you have the repair option.


    Thank you for Kind help


    regards


    Dr Akhil :rolleyes:

  • drakhil
    drakhil


    Thank you for Kind help


    regards


    Dr Akhil :rolleyes:


    Hello ,


    The repair process corrected almost all errors in Bitdefender installation .However I found that while Downloading the installation seem to stuck at 25 % for a fairly long time .The same case is with the initial installation . I therefore request developers to improve the visibility of download and prevent confusion


    Regards


    Dr Akhil

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