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chetski0722

I have uploaded to Sendspace. Link is below.

http://www.sendspace.com/file/4eg0ns

Rohugh

Can you post the screen shot here? That link asks users to download a file which I don't want to.

It is a file made with the Bitdefender support tool, quite safe and should be sent to Bitdefender to be dealt with.

Email link. http://www.bitdefender.com/en/Main/contactEmail

Georgia

@ Chet

As far as I can see from the log you've submitted until now, there are a few security solutions installed alongside Bitdefender which cause the indicated behavior.

Because I am not allowed to post the name of other antivirus programs on boards, I have created the email ticket ID 2014030516450001 in the Bitdefender system and sent you the solution.

Please check your inbox and reply to my email if the issue persists afterwards.

Thank you!

chetski0722

@ Chet

As far as I can see from the log you've submitted until now, there are a few security solutions installed alongside Bitdefender which cause the indicated behavior.

Because I am not allowed to post the name of other antivirus programs on boards, I have created the email ticket ID 2014030516450001 in the Bitdefender system and sent you the solution.

Please check your inbox and reply to my email if the issue persists afterwards.

Thank you!

Thank you Georgia for getting back to me. I was able to install the new Bitdefender after deleting all traces of previous anti-virus installations.

Everything is up and running. Thanks again !

Georgia

You are most welcome, Chet. I was glad to help.

Since the issue is now addressed, I declare this topic closed.

Please feel free to contact us at anytime by opening a new topic or via:

http://www.bitdefender.com/en/Main/contactEmail