Cannot Install Bitdefender Total Security 2013
I just purchased a Bitdefender Total Security 2013 and started the setup, just after the setup this screen comes up and on pressing 'Continue' nothing happens. Please help me with this!
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I just purchased a Bitdefender Total Security 2013 and started the setup, just after the setup this screen comes up and on pressing 'Continue' nothing happens. Please help me with this!
Chaitanya:
It looks like Bitdefender has found another anti-virus program, or traces thereof. I would suggest that you run the Bitdefender removal tool to remove anything it has already installed, and then go the site of any
antivirus solutions you have installed and find and run the uninstall tool for that application. Bitdefender also offers removal tools on its website for most a/v applications. Reboot after each uninstall and then attempt
to reinstall Bitdefender again. Even if you uninstalled your previous antivirus app using the Control Panel, there is a high probability that there are traces of it remaining in your computer, which are preventing
Bitdefender from injecting its drivers and software correctly.
Hope this helps. Let us know how you make out. Have a great day.
Regards,
-Phil0 -
@ Chaitanya Mishra
Please upgrade for free to the new Bitdefender (2014 edition) using the same license key to register.
The download links are available here:0
