Update Error Code 2001

moehareb

Hello

I have Bitdefender Total Security and the update was working very well

I recently installed a firewall (kerio Control 8) and since then I cannot update the defintions and it gives me

update encountered an error bitdefender code - 2001

Any Help would be appreciated

[Deleted User]

Hello

I have Bitdefender Total Security and the update was working very well

I recently installed a firewall (kerio Control 8) and since then I cannot update the defintions and it gives me

update encountered an error bitdefender code - 2001

Any Help would be appreciated

Mohammad:

Why would you install another firewall? TS has its own firewall. I suspect that the new firewall is blocking Bitdefender. My advice would be to preferably remove, but at least disable, your new firewall. More than

one anti-virus program and/or firewall program running at the same time creates huge problems and will normally bog down a computer while the programs fight with each other. Also make sure that your Windows

Firewall is turned off as well. You should only have one anti-virus program and one firewall running at any time, to maximize computer performance and protection.

Hope this helps. Have a great day.

Regards,

-Phil

Georgia

@ Mohammad Harb

You can turn OFF the Bitdefender Firewall if you decide to use another Firewall software.

I would also recommend whitelisting these 3 addresses in your new Firewall program to allow the Bitdefender update:

93.184.221.133

http://upgr-mmxiii.cdn.bitdefender.net/

http://upgrade.bitdefender.com/

Feel free to post back if you have other questions.