Bitdefender Not Responding In Any Way (after Syst. Rollback)

Burz4P
Burz4P
edited February 2014 in General

Hey,


To clear the situation: my license finished on 20th February so I decided to remove Bitdefender from my system. I did it the same day. 21th I decided to do rollback of my system (because of other things) to point on day 19th. As it follows, when I did this rollback, Bitdefender appeared again on my system. Unfortunately, it is not responding. When I move mouse over B icon it tells "Bitdefender services are loading now, please wait". last time I checked it was like that for 3 hours straight. When I right click on B icon on taskbar and then select "show", "Update now" or whatever else it doesn't work. When I choose "about" something like this appears(it's the only button that's responding:


image.gif


That's what is showing on my desktop. Looks like everything is corrupted.


Nothing appears. When I double click on B icon it doesn't work. I went to control system and wanted to uninstall Bitdefender. I right clicked, chose "Uninstall", there appeared loading icon for like 0.5s and then nothing. It didn't work too. So I selected in my menu button "Repair or Uninstall" under Bitdefender folder. When I clicked on it it also didn't work at all.


I restarted computer several times, doesn't help. I think that it's the rollback that caused that.

Comments

  • Rohugh
    Rohugh ✭✭

    Hiya, yes restore is not good for Bitdefender. :)


    Run the Bitdefender uninstall program.


    http://www.bitdefender.com/site/Downloads/...sumer_paid.html

  • Burz4P
    Burz4P
    edited February 2014
    Hiya, yes restore is not good for Bitdefender. :)


    Run the Bitdefender uninstall program.


    http://www.bitdefender.com/site/Downloads/...sumer_paid.html


    I just downloaded Bitdefender Internet Security but it's also not working properly. It is trying to uninstall my Bitdefender but it fails to do some points:


    image.gif


    And when the bar goes to the end everything starts one more time. It's endless loop. It has already done like 5 loops and still cannot uninstall those things.


    EDIT: Never mind, looks like it's uninstalled anyway. Thanks :)

  • Rohugh
    Rohugh ✭✭
    And when the bar goes to the end everything starts one more time. It's endless loop. It has already done like 5 loops and still cannot uninstall those things.


    EDIT: Never mind, looks like it's uninstalled anyway. Thanks :)


    Heh, yes it takes about 5 passes to uninstall everything, that is normal. I guess it is looking for different files with each pass.

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