Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Pcsftool.exe

Options
scottyp
edited March 2014 in Antivirus

I am trying to uninstall BitDefender, I uninstalled it in the Add/Remove programs. Then ran "The_New_BitDefender_UninstallTool" and then windows firewall popped up with requesting permission for pcsftool.exe


I am wondering if this file is related to the Uninstall tool, or not?

Comments

  • columbo
    columbo
    edited March 2014
    Options

    Hi, scottyp


    Yes, that is a part of the BD uninstaller (part of the 32/64-bit uninstaller folders), somehow working through Command Prompt during uninstall which alerts Windows firewall. So no worries :) I believe this also happens with the BD free version, when using the uninstall tool.